Privacy Policy – TEJ ELEVIA

Welcome to the official authorized partner website of TEJ ELEVIA – Baner, Pune. We represent the flagship residential development in the heart of Baner, one of Pune's most vibrant neighborhoods. As an authorized digital platform, we strictly adhere to Indian data protection norms, Google Ads policies (including identifiers P52100018143, P52100050379), and global transparency standards. Your privacy is paramount — we never sell your data, we never mislead, and we ensure every data practice is visible, lawful, and aligned with our promise of trust.

1. Information We Collect – Minimal & Purpose-Bound

• Identity & Contact Details: Full name, email address, phone number, preferred unit type, and any details you voluntarily provide via inquiry forms, callbacks, or site-visit bookings for TEJ ELEVIA Baner project.
• Technical & Usage Data: IP address, browser information, session analytics (cookies) – solely to enhance website performance and prevent fraud.
• No sensitive data collection: We do NOT collect financial credentials, Aadhaar, or sensitive personal data unless explicitly required during verified payment stages (via third-party secure gateways).
• Cookies: Essential cookies + Google Analytics (anonymized). No remarketing/third-party ad cookies without affirmative consent.

2. How We Use Your Data (Legitimate & Transparent)

• ✅ To respond to queries, schedule site visits at our Baner, Pune project location, share price lists, and assist in booking process as an authorized partner.
• ✅ To improve website experience and security, tailor relevant project updates (only if you opt-in).
• ✅ To send transactional/service emails (confirmation, RERA updates, possession timelines). Marketing emails only with explicit consent; unsubscribe link provided every time.
• ✅ Comply with RERA regulations, legal obligations, and enforce our terms of use to prevent unauthorized activities.

Important: We never process your data for hidden purposes. All activities are rooted in legitimate interest, contractual necessity, or your consent — fully auditable for Google Ads reviews.

3. Data Security & Encryption

• 🔐 SSL/TLS encryption (256-bit) secures all communications between your browser and our server.
• 🔐 Access to personal data is restricted to authorized partner staff who require it for service fulfillment. All data storage is protected by firewalls and regular vulnerability scans.
• 🔐 In case of any security incident, we will notify affected individuals and the appropriate authorities under applicable law.

4. Information Sharing – No Selling, No Surprises

• Zero selling, renting, or trading of your personal information. We are an authorized partner, not a data broker.
• We may share data with TEJ ELEVIA's official development team, legal advisors, and trusted third-party vendors (CRM, analytics, cloud hosting) under strict confidentiality agreements compliant with Indian IT Act & GDPR principles.
• If required by law, court order, or RERA authorities, we may disclose data solely to fulfill legal obligations.

5. Cookies & Transparency – Google Ads Ready

Our website uses only essential cookies and performance monitoring via Google Analytics (anonymized IP). We do NOT implement personalized ad tracking without your opt-in. You may control cookies via browser settings. For more, visit Google Privacy Policy or install GA Opt-out Add-on.

6. Your Privacy Rights (Empowerment)

• 📄 Right to access: Obtain a copy of your personal data.
• ✏️ Right to rectification: Update any inaccurate details.
• 🗑️ Right to erasure: Request deletion of your data (subject to RERA retention).
• 🔕 Right to object / withdraw consent: Unsubscribe from marketing or restrict processing anytime.
• 📎 Data portability: Receive your data in common digital format.

To exercise rights, email privacy@tejelevia.in or reach our Grievance Officer (details in Section 12). We respond within 30 days.

7. Children's Privacy & COPPA Alignment

Our services are strictly for individuals aged 18 and above. We do not knowingly collect data from minors. If such data is inadvertently gathered, we will delete it immediately. Contact us for any concerns.

8. Third-Party Links & External Platforms

Our website may include links to payment gateways, virtual tour platforms, or partner services. Those third parties have separate privacy policies, and TEJ ELEVIA authorized partner is not responsible for their content or data handling.

9. Data Retention – Reasonable & Compliant

We retain personal data only as long as necessary to fulfill the purposes defined in this policy, comply with legal retention (RERA documentation, tax), and resolve disputes. Typically, inquiry data is stored for up to 24 months after last interaction, after which it is securely anonymized or deleted.

10. Google Ads Specific Compliance – Resolving Suspension Risks (P52100018143, P52100050379)

As the authorized partner website for TEJ ELEVIA Baner Pune, we strictly align with Google's advertising policies to maintain account integrity and prevent suspension. Our commitment includes:

• ✔️ Fully accessible and accurate business information: project location Baner, Pune, partner status, contact details.
• ✔️ Clear disclosures about data collection – no misleading claims, no hidden data sharing.
• ✔️ HTTPS secure browsing (SSL) with functional contact forms and privacy policy linked from every page where personal data is captured.
• ✔️ No use of deceptive advertising practices or collection of sensitive data for ad personalization.
• ✔️ Verified grievance officer contact for immediate resolution of any policy concerns referenced to Google identifiers P52100018143 and P52100050379.

If you are a Google Ads reviewer or an end user noticing any compliance issue, please immediately contact our authorized representative with those identifiers. We will respond with full documentation and corrective measures.

11. International Data Transfers

Our core operations are based in Pune, India. If your data is transferred outside your country (e.g., via cloud hosting), we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) to maintain data protection levels consistent with this policy.

12. Grievance Officer & Authorized Partner Contact – Baner, Pune

For any privacy-related concerns, Google Ads suspension issues referencing P52100018143, P52100050379, or data protection inquiries, please reach out to Arun Solanki directly. We will provide any necessary documentation, policy evidence, and assist Google in reinstating trust. Our team is dedicated to full transparency and policy alignment.